Work Week

Strong Goals for this Week:

- Desire to Bring Accountability and Focus to Work

The new employees brought on to JEA.com and the RAPID initiatives in combination with my Six Sigma have forced me to revalidate the need for a solid foundation. This foundation is undergirded by a strong understanding of the basics of the business:

Support, Maintenance, Outage, Enhancement, Imp/Upgrade

Then understanding the impact of these processes on the business.

Finally, following up by rigorous data collection and reporting.

The end in mind for these results:

(1) Personal Accountibility
(2) Group Accountibility
(3) Customer Feedback